What if I receive a damaged / badly printed product?

If it turns out that:

  • The poster is damaged in transport
  • You are not satisfied with the print quality
  • Improper printing, caused by our oversight

Please contact our support team at help@thebigdream.co immediately after you notice the issue and send photos of the poster and/or packaging showing it’s damaged. Our customer service team will agree on the proper solution to your problem.

If you have selected the wrong product, color, or size when marking your order, we cannot accept returns due to customer error, wrong order size or customer oversight, or partial returns. However please contact us at help@thebigdream.co and explain your problem so we will see how we can help.