There are many ways for you to get in touch with our team.
1: GENERAL QUESTIONS
Our FAQ knowledge base should be able to answer most of your questions. If not please contact us by webchat, email, or our dedicated SUPPORT PORTAL
2: EXISTING ORDERS
If you have any questions about an existing order then use SUPPORT PORTAL You will be directed to the appropriate team member who will help to resolve your problem.
3: WEB CHAT
There is a webchat icon on the bottom right of this webpage that will put you in touch with our team.
4: EMAIL
Email us at help@thebigdream.co to reach our customer service team. They usually respond within a few hours. Please make sure to add your order number and describe your problem as clearly as you can so we can solve your problem fast.
